,EM]G5CY ,MOBILE ,AL]T FREQU5TLY ASK$ "QS "<,,FAQ"> ,NA;NAL ,EM]G5CY ,MANAGE;T ,AG5CY ,PRODUC$ #BJBC BY ,A3ESSIBLE ,=MATS ,S]VICE ,BL ,L[ ,VI.N ,,NZ1 ,AUCKL&1 ,NEW ,Z1L& ,EM]G5CY #A ,MOBILE ,AL]T FREQU5TLY ASK$ "QS "<,,FAQ"> ,WE'VE COMPIL$ HELP;L ANSW]S TO FREQU5TLY ASK$ "QS AB ,EM]G5CY ,MOBILE ,AL]T4 ,AB ,EM]G5CY ,MOBILE ,AL]T ,:AT IS ,EM]G5CY ,MOBILE ,AL]T8 ,EM]G5CY ,MOBILE ,AL]T IS A WAY ( RCVG 9=MA;N AB EM]G5CIES 9 YR >EA4 ,IF YR LIFE1 H1L? OR PROP]TY IS 9 DANG]1 ,EM]G5CY ,MOBILE ,AL]TS C 2 S5T TO YR MOBILE4 ,Y DON'T NE$ TO SIGN UP OR D[NLOAD AN APP4 ,EM]G5CY ,MOBILE ,AL]T IS BROADCA/ TO ALL CAPABLE PH"OS F T>GET$ CELL T[]S4 ,! AL]TS W 2 T>GET$ TO >1S A6ECT$ BY S]I\S HAZ>DS4 #A "<,,FAQ"> A#A ,Y DON'T H TO D[NLOAD AN APP OR SUBSCRIBE TO A S]VICE4 ,J 5SURE YR PH"O IS CAPABLE & ! OP]AT+ SY/EM S(TW>E IS UP TO DATE4 ,IF YR PH"O IS ON1 CAPABLE & 9SIDE ! T>GET$ LOCA;N1 Y %D GET ! AL]TS4 ,IF Y GET AN AL]T1 R1D ! MESSAGE & TAKE X S]I\SLY4 ,X W TELL Y :AT ! EM]G5CY IS & :AT TO D4 ,X W AL TELL Y : AG5CY S5T ! MESSAGE &1 IF NE$$1 ": TO G = M 9=MA;N4 ,:O S5DS ,EM]G5CY ,MOBILE ,AL]TS8 ,ONLY AU?ORIS$ EM]G5CY AG5CIES C S5D ,EM]G5CY ,MOBILE ,AL]TS4 ,AG5CIES W ONLY S5D AL]TS :5 "! IS A S]I\S ?R1T TO LIFE1 H1L? OR PROP]TY4 ,AG5CIES MAY AL S5D S*$UL$ TE/ AL]TS4 ,! ONLY AG5CIES #B "<,,FAQ"> B#A CURR5TLY AU?ORIS$ TO ISSUE AL]TS >E3 _4 ,NEW ,Z1L& ,POLICE _4 ,FIRE & ,EM]G5CY ,NEW ,Z1L& _4 ,M9I/RY ( ,H1L? _4 ,M9I/RY = ,PRIM>Y ,9DU/RIES _4 ,NA;NAL ,EM]G5CY ,MANAGE;T ,AG5CY _4 ,LOCAL ,CIVIL ,DEF;E ,EM]G5CY ,MANAGE;T ,GR\PS4 ,! AL]T MESSAGE W ID5TIFY ! AG5CY S5D+ ! ,EM]G5CY ,MOBILE ,AL]T4 ,:AT W ,EM]G5CY ,MOBILE ,AL]T 2 US$ =8 ,EM]G5CY ,MOBILE ,AL]T IS DESIGN$ TO HELP KEEP P SAFE IF "! IS AN EM]G5CY4 ,! AL]TS W ONLY 2 S5T :5 "! >E S]I\S ?R1TS TO LIFE1 H1L? OR PROP]TY1 &1 9 "S CASES1 = #C "<,,FAQ"> C#A TE/ PURPOSES4 ,= EXAMPLE1 ,EM]G5CY ,MOBILE ,AL]T MAY 2 US$ TO W>N Y ( S]I\S ?R1TS S* Z3 ----------------------------#B _4 A TSUNAMI A6ECT+ L& >1S _4 A WILDFIRE A6ECT+ P _4 >M$ (F5D]S AT L>GE1 OR _4 S]I\SLY 3TAM9AT$ DR9K+ WAT]4 ,EM]G5CY ,MOBILE ,AL]TS W N 2 US$ = ADV]TIS+ OR PROMO;NS4 ,:Y DON'T Y TEXT ME 9/1D8 ,EM]G5CY ,MOBILE ,AL]T 0 *OS5 Z X IS RELIABLE 9 AN EM]G5CY4 ,EM]G5CY ,MOBILE ,AL]T USES A D$ICAT$ SIGNAL4 ,X IS N A6ECT$ BY NET"W 3GES;N4 ,UNLIKE TEXT MESSAGES1 ,EM]G5CY ,MOBILE ,AL]T IS SECURE & DOESN'T NE$ #D "<,,FAQ"> A#B PRIVATE DETAILS ( RECIPI5TS4 ,EM]G5CY ,MOBILE ,AL]T IS FREE & EASY TO A3ESS,-"! IS NO NE$ TO D[NLOAD AN APP OR SUBSCRIBE TO A S]VICE4 ,WE EXPECT MO/ NEW PH"OS SOLD BY ,NEW ,Z1L& MOBILE NET"W OP]ATORS W 2 CAPABLE ( RCVG ,EM]G5CY ,MOBILE ,AL]TS4 ,W ,EM]G5CY ,MOBILE ,AL]T REPLACE O!R W>N+S8 ,NO4 ,EM]G5CY ,MOBILE ,AL]TS >E N M1NT TO REPLACE O!R EM]G5CY AL]TS1 OR ! NE$ TO TAKE AC;N AF NATURAL W>N+S4 ,Y / NE$ TO PREP>E = AN EM]G5CY & Y %D N WAIT TO GET AN AL]T 2F Y ACT4 ,IF Y FEEL YR LIFE IS 9 DANG]1 DON'T WAIT = AN (FICIAL W>N+4 ,TAKE IMM AC;N4 ,MAKE SURE Y H YR [N EM]G5CY PLAN T 9CLUDES3 #E "<,,FAQ"> B#B _4 :AT TO D _4 ": TO G _4 :O TO G TO = HELP1 & _4 :O Y MIE _M R1SONS Y MAY N RCV AN ,EM]G5CY ,MOBILE ,AL]T #F "<,,FAQ"> C#B MESSAGE4 ,= ? R1SON1 WE 5C\RAGE "EY"O TO RELY ON A NUMB] ( DI6]5T WAYS TO /AY 9=M$4 ,*ECK YR PH"O IS ,EM]G5CY ,MOBILE ,AL]T CAPABLE & UP TO DATE4 ----------------------------#C ,O!R POSSIBLE R1SONS = N RCVG ! AL]T MAY 9CLUDE YR PH"O 2+3 _4 (F _4 9 FLI COV]AGE4 ,:Y DID MY PH"O RCV AN AL]T MULTIPLE "TS8 ,IF YR PH"O MOV$ F A #C,G TO A #D,G NET"W DUR+ ! "T ( ! BROADCA/1 Y W H RCVD AN AL]T F BO? NET"WS4 ,! SAME ?+ WD H HAPP5$ IF Y TURN$ FLI A#C MODE ON & (F4 ,OR TURN$ YR PH"O (F & BACK ON DUR+ ! BROADCA/ P]IOD4 ,"S PH"OS H AN OP;NAL AL]T REM9D] F1TURE TURN$ ON4 ,? C CAUSE ! PH"O TO AL>M REP1T$LY DUR+ ! BROADCA/4 ,IF YR PH"O HAS AN AL]T REM9D]1 Y C F9D X 9 ! ,WIRE.S ,AL]TS_/,BROADCA/ ,AL]TS_/,EM]G5CY ,AL]TS SETT+S,-ANY ( ^! "NS MAY 2 US$4 ,MY ,EM]G5CY ,MOBILE ,AL]T MESSAGE 4APPE>$4 ,": C ,I F9D X8 ,IF Y RCVD AN ,EM]G5CY ,MOBILE ,AL]T1 X MAY / 2 VIEWABLE ON YR PH"O4 ,= ,&ROID PH"OS ,AL? EA* ,&ROID PH"O IS DI6]5T1 EM]G5CY AL]TS >E G5]ALLY F.D 9 YR #H "<,,FAQ"> B#C 8,MESSAGES0 APP4 ,= EXAMPLE3 #A4 ,G TO ,MESSAGES APP #B4 ,F9D ! M5U "<444"> & SELECT 8SETT+S04 #C4 ,SELECT 8,EM]G5CY AL]T HI/ORY04 ,= ,APPLE PH"OS ,= I,PH"O US]S1 ! AL]T W 2 9 YR NOTIFICA;NS4 ,A3ESS YR NOTIFICA;NS BY SWIP+ D[N F ! TOP ( YR SCRE54 ,IF Y DELETE YR NOTIFICA;NS1 Y W AL DELETE ! AL]T4 ,:Y DID ! AL]T SAY ,PRESID5TIAL ,AL]T8 ,! ,EM]G5CY ,MOBILE ,AL]T SY/EM USES AN 9T]NA;NAL /&>D4 ,! BROADCA/ *ANNEL WE USE IS (T5 CALL$ ,PRESID5TIAL ,AL]T OV]S1S4 #I "<,,FAQ"> C#C ,WE H "W$ ) ! PH"O MANUFACTUR]S & ,NEW ,Z1L& MOBILE NET"W OP]ATORS TO USE ! T]M ,EM]G5CY ,AL]T 9/1D4 ,H["E1 "S PH"OS PRE-DAT+ ?1 OR B"\ OV]S1S1 W USE ! ,AM]ICAN 9T]NA;NAL /&>D & W 4PLAY ,PRESID5TIAL ,AL]T4 ----------------------------#D ,RCVG AN ,EM]G5CY ,MOBILE ,AL]T ,H[ C ,I MAKE SURE ,I GET AN ,EM]G5CY ,MOBILE ,AL]T8 ,TO GET ,EM]G5CY ,MOBILE ,AL]TS Y NE$ A PH"O CAPABLE ( RCVG !M4 ,! PH"O AL NE$S TO H CELL RECEP;N & UP-TO-DATE S(TW>E4 ,Y DON'T H TO D[NLOAD AN APP OR SUBSCRIBE TO A S]VICE4 #A4 ,*ECK IF YR PH"O IS ON ! LI/ ( CAPABLE PH"OS4 #AJ "<,,FAQ"> A#D #B4 ,UPDATE YR PH"O'S OP]AT+ SY/EM S(TW>E4 ,PL1SE REF] TO YR PH"O MANUAL OR TALK TO YR MOBILE OP]ATOR IF Y NE$ HELP UPDAT+ YR PH"O4 ,WE EXPECT MO/ PH"OS W 2 ABLE TO RCV ! AL]TS4 ,& WE EXPECT "! TO 2 M CAPABLE PH"OS OV] "T4 ,C ,I OPT \ ( GETT+ ,EM]G5CY ,MOBILE ,AL]TS8 ,Z ,EM]G5CY ,MOBILE ,AL]T IS AB KEEP+ Y SAFE1 Y WON'T 2 ABLE TO OPT \ ( RCVG ,EM]G5CY ,MOBILE ,AL]T4 ,WE D N T>GET SPECIFIC PH"OS1 9/1D WE BROADCA/ TO A T>GET$ >EA T IS AT RISK4 ,= ? R1SON WE >E UNABLE TO EXCLUDE YR SPECIFIC PH"O4 ,EM]G5CY ,MOBILE ,AL]T DOES N USE #AA "<,,FAQ"> B#D YR MOBILE PH"O NUMB] OR COLLECT 9=MA;N AB Y4 ,YR PH"O MAY %[ OP;NAL SETT+S US$ 9 O!R C.TRIES1 B 9 ,NEW ,Z1L& WE W USE A SPECIAL BROADCA/ *ANNEL T IS P]MAN5TLY ON4 ,:AT IF MY PH"O ISN'T CAPABLE ( RCVG ,EM]G5CY ,MOBILE ,AL]T8 ,EM]G5CY ,MOBILE ,AL]T DOES N REPLACE O!R EM]G5CY AL]TS4 ,EM]G5CY ,MOBILE ,AL]T IS AN ADDI;NAL *ANNEL TO HELP KEEP P SAFE 9 AN EM]G5CY4 ,X DOES N REPLACE O!R AL]T+ SY/EMS OR ! NE$ TO TAKE AC;N AF NATURAL W>N+S4 ,Y %D / 2 PREP>$ = AN EM]G5CY1 & Y %DN'T WAIT TO GET AN AL]T 2F Y ACT4 ,IF Y FEEL YR LIFE IS 9 DANG]1 DON'T WAIT = AN (FICIAL W>N+4 ,TAKE #AB "<,,FAQ"> C#D IMM AC;N4 ,TAKE ! "T TO MAKE YR [N EM]G5CY PLAN T 9CLUDES3 _4 :AT TO D1 _4 ": TO G _4 :O TO G TO = HELP1 & _4 :O Y MIEA4 ,C ,I REPLY TO ,EM]G5CY ,MOBILE ,AL]T MESSAGES8 ,NO1 Y W N 2 ABLE TO RESPOND TO ! MESSAGE OR 3TACT EM]G5CY S]VICES "? ? SY/EM4 ,9 AN EM]G5CY PL1SE CALL #AAA4 #AC "<,,FAQ"> #E ,": C ,I BUY AN ,EM]G5CY ,MOBILE ,AL]T CAPABLE PH"O8 ,IF BUY+ A NEW PH"O1 LOOK = ! ,EM]G5CY ,MOBILE ,AL]T ,ID5TIFICA;N ,M>K4 ,Y C AL *ECK ) YR MOBILE S]VICE PROVID]4 ,I DON'T H A SM>T PH"O4 ,W MY PH"O 2 ABLE TO GET ,EM]G5CY ,MOBILE ,AL]TS8 ,EM]G5CY ,MOBILE ,AL]TS W N 2 AVAILABLE ON ALL PH"OS IMMLY4 ,OV] "T WE EXPECT M PH"OS TO 2 ,EM]G5CY ,MOBILE ,AL]T CAPABLE4 ,WE EXPECT ! NUMB] ( ,EM]G5CY ,MOBILE ,AL]T CAPABLE PH"OS TO 9CR1SE OV] "T4 ,WE EXPECT MO/ NEW PH"OS SOLD BY ,NEW ,Z1L& MOBILE NET"W OP]ATORS W 2 CAPABLE ( #AD "<,,FAQ"> A#E RCVG ,EM]G5CY ,MOBILE ,AL]TS4 ,W ,EM]G5CY ,MOBILE ,AL]TS G TO MY L&L9E OR SATELLITE PH"O8 ,NO4 ,EM]G5CY ,MOBILE ,AL]T USES ! ,NEW ,Z1L& MOBILE NET"WS4 ,AL]TS C ONLY 2 BROADCA/ TO MOBILE PH"OS CAPABLE ( RCVG !M4 ,W ,EM]G5CY ,MOBILE ,AL]T "W "EY": 9 ,,NZ8 ,EM]G5CY ,MOBILE ,AL]T %D "W 9 >1S ) CELL RECEP;N4 ,AB #IG.0 ( POPULAT$ >1S GET CELL RECEP;N4 ,MOBILE S]VICE PROVID]S "W TO IMPROVE MOBILE COV]AGE ALL ! "T4 #AE "<,,FAQ"> B#E ,W ,EM]G5CY ,MOBILE ,AL]T "W IF CELL PH"O T[]S >E DAMAG$1 OR IF "! IS A P[] \TAGE8 ,EM]G5CY ,MOBILE ,AL]T MAY N "W IF MOBILE PH"O T[]S >E DAMAG$ OR IF "! IS A P[] \TAGE4 ,= ? R1SON1 Y M/ AL RELY ON O!R 9=MA;N S\RCES4 ,EM]G5CY ,MOBILE ,AL]T IS ONLY "O WAY ( F9D+ \ AB S]I\S ?R1TS4 ,MAKE SURE Y H AN EM]G5CY PLAN & "K ": TO F9D M 9=MA;N DUR+ AN EM]G5CY4 ,:AT %D ,I D IF ,I'M DRIV+ :5 ,I RCV AN ,EM]G5CY ,MOBILE ,AL]T8 ,Y %D PULL OV] & *ECK ! MESSAGE Z SOON Z X IS SAFE TO D S4 ,IF Y H A PASS5G]1 ASK !M TO R1D ! AL]T IMMLY4 ,D N ATTEMPT TO R1D ! AL]T #AF "<,,FAQ"> C#E :ILE DRIV+4 ,DOES ,EM]G5CY ,MOBILE ,AL]T H A CO/8 ,RCVG ,EM]G5CY ,MOBILE ,AL]TS IS FREE4 ,"! IS NO CO/ TO Y4 ,Y DON'T H TO D[NLOAD AN APP OR SUBSCRIBE TO A S]VICE4 ,W ,EM]G5CY ,MOBILE ,AL]T PH"OS 2 M EXP5SIVE8 ,NO4 ,PH"OS CAPABLE ( RCVG ,EM]G5CY ,MOBILE ,AL]TS %D N 2 M EXP5SIVE 2C ( ? F1TURE4 ----------------------------#F ,:AT LANGUAGES W ,EM]G5CY ,MOBILE ,AL]T 2 BROADCA/ IN8 ,AT ? /AGE ,EM]G5CY ,MOBILE ,AL]TS >E ONLY AVAILABLE 9 ,5GLI%4 #AG "<,,FAQ"> A#F ,W ,EM]G5CY ,MOBILE ,AL]T 2 A3ESSIBLE = SI+ IMPAIR$ P8 ,! A3ESSIBIL;Y ( ,EM]G5CY ,MOBILE ,AL]TS W V>Y DEP5D+ ON ! MAKE & MODEL ( YR MOBILE PH"O4 ,W ,EM]G5CY ,MOBILE ,AL]T "W US+ ,WI-FI CALL+8 ,NO4 ,EM]G5CY ,MOBILE ,AL]T USES CELL RECEP;N & IS N BROADCA/ TO PH"OS US+ ,WI-FI CALL+ )\T CELL S]VICE4 ,C ,/>L9K BROADCA/ ,EM]G5CY ,MOBILE ,AL]TS TO >1S ) NO CELL SIGNAL8 ,NO4 ,CURR5TLY ,/>TL9K C ONLY PROVIDE AN 9T]NET 3NEC;N1 N A MOBILE SIGNAL4 ,WE "U/& ,/>L9K >E "W+ ON SATELLITE TO MOBILE CAPABIL;Y4 ,WE >E #AH "<,,FAQ"> B#F AW>E ( ANO!R SATELLITE PROVID] "<,LYNK ,_W"> T IS ALR PROVID+ ?4 ,SATELLITE-TO-9T]NET S]VICES C PICK UP ,EM]G5CY ,MOBILE ,AL]TS "? 9T]NET-BAS$ APPLICA;NS S* Z ! ,R$ ,CROSS ,HAZ>D ,APP4 ,NA;NWIDE TE/S ,:5 IS ! NEXT NA;NWIDE TE/ ( ,EM]G5CY ,MOBILE ,AL]T8 ,! NEXT NA;NWIDE TE/ ( ,EM]G5CY ,MOBILE ,AL]T HAS N YET BE5 S*$UL$4 ,! #BJBC NA;NWIDE TE/ HAPP5$ ON ,SUN"D #BH ,MAY4 ,TE/+ IS A NEC "P ( MAK+ SURE ! ,EM]G5CY ,MOBILE ,AL]T SY/EM "WS WELL4 ,EM]G5CY ,MOBILE ,AL]T IS BROADCA/ TO ALL CAPABLE PH"OS F T>GET$ CELL T[]S4 ,WE EXPECT APPROXIMATELY F\R #AI "<,,FAQ"> C#F MILLION PH"OS >E CAPABLE ( RCVG ! AL]T4 ,! TE/S ALL[$ U TO *ECK ! SY/EM1 CELL T[]S & YR PH"O'S ABIL;Y TO RCV ! AL]T4 ,H[ C ,I PREV5T RCVG ! ,EM]G5CY ,MOBILE ,AL]T TE/ AL]T8 ,IF Y D N WANT TO 2 4TURB$1 PL1SE TURN YR PH"O (F OR SWIT* X TO ,FLI